BIP—Business Intelligence Platform
The Payment Backend provides simplified monitoring, administration, and processing of payment transactions.
- Call-Center and support staff can respond quickly to inquiries and if necessary issue credits.
- Accounting has constantly valid data for liquidity planning.
- Efficient control of sales
- Continuous statistics on effect of advertisement on sales.
Shipping department can start delivery, or internet access can be granted as soon as payment has been received.
A merchant (demomerchant) can code his transactions by different sales channels such as websites, product lines, or countries
All transactions can be organized by sales channel and user authorization Individual filters allow transactions to be summarized by type of payment (direct debit, bank transfer, credit card, etc.), period, or as successful and failed.
Individual users or user-groups can be granted predefined rights. E.g. a call-center agent can grant credits, that will first be executed after final approval by accounting or other management.
Transaction history
All transactions are represented realtime and as tables in the Payment Backend
You can group the transactions in various ways by clicking on different tabs.
- By websites like xyz.de, xyz.com, xyz.ch, or xyz.at
- By payment method, i.e. direct debit, credit card, or bank transfer
- By successful and failed transactions
- By type of transaction: rejected direct debit and grounds for rejection (customer refusal, insufficient funds), credit, collection status and dunning level
- By customer (what purchases did customer Peter Müller make in the first half year?
- By period—sales in the last week, month, or between two dates
Analyses
You can combine all sort criteria in the Payment Backend to meet your specific requirements.
- For example, to list all successful sales from the website www.xyz.com between Jan 1st and March 15th paid by direct debit.
- List all direct debits, corrected for rejections, until last Friday
- All bank transfers credited up to quarter-end.
- Comprehensive search tools allow you to find any transaction.
Aggregate transactions visually in various ways in the Quick-Overview:
Group and aggregate as lists, pie-, or bar-charts
Data Export
The data and displays can be exported in a number of different file formats.
Operations
All transactions can also be displayed in detail.
All data are saved, because relevant for successful collection management.
Support staff can prepare credit and cancellation transactions for global release by management.
BIP
Your staff members can display summary overviews of payments appropriate to their function and can react in realtime.
Rapid capture of payments received and rejections permit appropriate control of shipping or access to internet member areas.
The collected information about users and transactions forms the basis for successful collection and dunning management.
Profit from our advanced technology, quick and competitively priced payment processing, and our years of know-how in payments.
We help you concentrate on your core business!